Resources

Great customer service is one of the biggest drivers of customer satisfaction and retention. Customers care about the treatment they receive from a ...

The way we say what we say matters. Never is this more true than within a Business Coaching or meeting environment. Though usually unintentional, ...

  With many businesses focusing their marketing online these days, in part due to the pandemic, the question as to the value of social media has once ...

There has been much speculation as to whether we are heading into a recession in the coming weeks or months. While some argue that the U.S. economy ...

Successful and effective business leaders often share notable common traits. You know, things like vision, enthusiasm, and integrity, to name a few. ...

Due to the pandemic, it's been a tough and long couple of years for many businesses. However, a growing number are bringing employees back into the ...

 Strategic planning is a critically important part of business growth. If a CEO and senior executive staff don’t look ahead to what the future might ...

Quiet quitting. It’s the latest business buzz, and a sizzling hot topic on social media and throughout employment and HR sectors. Depending on who ...

  We’ve all read with shock and horror about large cyber-attacks such as the breaches at Target, Netflix, and financial institutions including JP ...

Here’s a startling statistic that just might shock you. In the last 12 months, 42% of small businesses found themselves victims of a cyberattack. ...