<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=349935452247528&amp;ev=PageView&amp;noscript=1">

The Alternative Board Blog

How Well Do You Know Your Employees - And Why It Matters

Oct. 20, 2022 | Posted by The Alternative Board
Top business leaders take an active interest in knowing their employees.

Successful and effective business leaders often share notable common traits. You know, things like vision, enthusiasm, and integrity, to name a few. Research suggests however that communication is the number one key attribute of great business leaders. But strong communication skills mean so much more than just the gift of gab. Being an effective communicator is a two-way street and possessing an active, interested, and engaged ear is key to understanding, appreciating, and supporting your employees.

Think about it. How well do your employees know your origin story? You know, things like why you founded the business, the sacrifices you had to make, what inspires you to excel and drives you to grow. Business owners’ backstories are often common knowledge among staff and the topic of discussion at many a team meeting. Your employees likely know your spouse’s name, maybe where you went to school, maybe even your favorite hobbies.

But now ask yourself, how well can you answer those questions about your team? Think about it, beyond knowing their names and titles, what do you really know about the people who work for you?

Knowing your employees and what gets them up in the morning can have a massive impact on company culture, workplace morale, personal performance, and employee retention. Great leaders know that connection creates community. And communities can move mountains.

So consider taking an active approach to getting to know your employees better.

6 Top Tips on Building Strong Relationships with Your Employees
  1. Be accessible. How much access do your employees have to you on a regular basis? Consider implementing an open-door policy and encouraging an approachable line of communication.
  2. Take an active interest. Your employees likely live dynamic and rewarding lives outside of your business. Is Melissa in accounting running a marathon next weekend? Did John in sales just lose his mom? Expressing sincere support and compassion regarding the life events of your employees builds trust and connection. Plus it just feels right.
  3. Be conscious of workplace conditions. Nobody wants to work in poor or challenging environments. While not every business can afford a big renovation or major upgrades, making even smaller improvements to the work environment demonstrates care for your employees and fosters connection.
  4. Host social events outside the office. Socializing with employees outside of work can often bring about surprising revelations. Who knew that the quiet admin was actually a team trivia whiz or that your tech engineer speaks three languages! Some of these outside discoveries can even actually benefit the business.
  5. Create an attainable reward system. Implementing a reward system does more than just drive productivity. It also acts as a barometer for how incentivized your employees are, which in turn gives you better insight into work styles and motivation.
  6. Encourage employee, team, and leadership development. You know that common interview question, “Where do you see yourself in five years?” Nowhere is that query more pertinent than when talking with your employees. Discussing development opportunities with each individual employee demonstrates your commitment to helping your team actualize their goals, creates a sense of belonging, and builds trust and camaraderie. Not to mention, development programs are great for attaining your overall business initiatives.

Your employees are your most valuable resource and you hired them for a reason. By taking the time and energy to demonstrate an active interest in their lives and careers, you will help to build a stronger, more satisfying company culture in which your people – and your business - can thrive.

Read our 19 Reasons You Need a Business Owner Advisory Board


Written by The Alternative Board

Related posts

Memo to Business Leaders: Take Better Care of Yourself!
Mar. 15, 2023 | Posted by Lee Polevoi
  There’s a lot of focus these days on employee health and well-being, as there should be. But what about the men and women who lead businesses, either as a CEO or owner? When it comes to taking...
Wonderful Ways To Boost Employee Morale
Mar. 8, 2023 | Posted by The Alternative Board
Employee morale has a massive impact on the overall success of your business. When employees are happy, engaged and thriving they are more productive, less likely to call in sick and much less apt to...
Implementing an Employee Wellness Program Can Boost Retention
Mar. 1, 2023 | Posted by Lee Polevoi
  Does your organization currently have an employee wellness program in place? If so, it’s a good idea to feature this benefit prominently in your open-jobs listing. These days, many job applicants...
Remote Work: Where We Were, Where We Are and Where We're Headed
Feb. 23, 2023 | Posted by The Alternative Board
Working remotely has been a part of our lives since the beginning of human existence. It started with the hunters and gatherers. Even as late as the 1800s, most business owners ran their services...
3 Surprising Trends That Will Change the Way You Run Your Business
Feb. 9, 2023 | Posted by The Alternative Board
There has been a lot of talk lately about Artificial Intelligence and how it is poised to change how nearly every business owner runs and grows their company. And it’s already happening. The recent...
How to Overcome Self-Doubt and Be More Productive
Feb. 2, 2023 | Posted by Lee Polevoi
It’s not unusual for a first-time CEO or business owner to experience qualms about their ability to handle the challenges they face. But it’s also true that many veteran business leaders encounter...
3 Customer Service Hacks That Will Keep Them Coming Back
Nov. 23, 2022 | Posted by The Alternative Board
Great customer service is one of the biggest drivers of customer satisfaction and retention. Customers care about the treatment they receive from a business - and how that engagement makes them feel...
Words to Avoid in Business Meetings and Coaching Sessions
Nov. 15, 2022 | Posted by Dave Scarola
The way we say what we say matters. Never is this more true than within a Business Coaching or meeting environment. Though usually unintentional, there are certain words that can create tension and...
Everything You Need to Know About Quiet Quitting
Sep. 15, 2022 | Posted by The Alternative Board
Quiet quitting. It’s the latest business buzz, and a sizzling hot topic on social media and throughout employment and HR sectors. Depending on who you ask, quiet quitting either refers to workers...
LinkedIn Profile Mistakes and How to Fix Them
Aug. 24, 2022 | Posted by The Alternative Board
Every business owner and professional on the planet is at least familiar with the social media behemoth LinkedIn. LinkedIn is the largest professional online network with more than 600 million...