<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=290086984736480&amp;ev=PageView&amp;noscript=1">
Search
word-map-thumb

The Alternative Board Blog

A Brief Guide to Hiring for Retention

Feb. 6, 2014 | Posted by The Alternative Board Worldwide
Retention diagram on a dry erase board to keep employees, with w

Because I've worked for two NYSE retail organizations, and because I've had the responsibility of hiring thousands of employees, I have a few hiring tips to boost retention rates that you might not be using at your smaller organization.

I sometimes refer to hiring a new employee as one "liar lying to another liar."  The reason I say this is in most small companies, where an HR department is not in existence, the owner or second in command is doing the hiring. These individuals want to hire someone quickly, and they have little patience for the time commitment involved with thoroughly screening a new employee.

During the interview, the interviewer is telling the candidate all the opportunities in the job, so he might bend the truth to sell the applicant. The candidate wants the job, and will say what they believe needs to be said to get hired.

Want additional insight? Download Hiring a Business Coach for Your Small Business now 

DOWNLOAD

This inefficient process has a remedy. You can save a lot of time, and a lot of heartache by following my keys to successful interviewing:

  1. Have a written job description. The document should explicitly state duties, expectations, reporting functions and goals.
  2. Create a written interview form, so all candidates are asked the same questions.
  3. The interviewer should be Socratic and basically only asking questions. Use the 80/20 rule, you should be talking 20% of the time, let the candidate talk 80% of the time.
  4. More than one person should interview the candidate.
  5. Behavior assessments are a must.
  6. Check references. In certain cases check credit reports and police records.
  7. Have a thorough training process prepared.
  8. Hire Slow, Fire Fast.

For more information on hiring, please consult TAB's PULSE Survey on Employee Retention and Hiring. This survey contains a high-level summary of findings from polled small business owners. 

As an executive at The Alternative Board, David Halpern has been blazing a wide swath of small business success for the better part of three decades. You won't hear it from him, but David has forgotten more small business success tips than most business consultants will ever learn.

Read our 19 Reasons You Need a Business Owner Advisory Board

DOWNLOAD

Written by The Alternative Board Worldwide

Related posts

Involve Employees in Setting Goals and Reap the Rewards
Sep. 17, 2019 | Posted by The Alternative Board Worldwide
In many companies, managers and other leaders assign goals to employees, then sit back and wait for results. This passive approach sometimes ends up with missed deadlines, incomplete work on...
Fostering a Culture of Employee Ownership
Sep. 12, 2019 | Posted by The Alternative Board Worldwide
One report after another confirms what many employers already know: the men and women who work for them aren’t always engaged with their jobs, and many are looking elsewhere for different employment.
3 Strategies for Recruiting Hard-to-Fill Positions
Sep. 5, 2019 | Posted by The Alternative Board Worldwide
Nearly every business has them—difficult-to-classify, hard-to-fill positions within the organization that are always challenging to fill. Typically, these positions involve a need for highly...
Tips on Firing an Employee the Right Way
Aug. 29, 2019 | Posted by The Alternative Board Worldwide
Employers describe the experience of firing someone as “horrible” or “miserable” or just “an agony to go through.” It’s true, there’s nothing pleasant about terminating an employee. But it doesn’t...
How to Cultivate Engaged Employees
Aug. 22, 2019 | Posted by The Alternative Board Worldwide
You’ve hired a team of individuals with the skills, experience and knowledge to do their jobs well. Chances are, these employees sometimes go above and beyond their mandated responsibilities and lead...
How HR Can Help Boost Recruitment Efficiency
Aug. 8, 2019 | Posted by Ronita Mohan
Finding the right candidate for your small or medium business can often be a difficult task. The number of potential employees has increased over the past few years, but so have the needs of...
How To Manage Off Site Employees
Aug. 1, 2019 | Posted by Lucy Philips
Some difficulty in cultivating a cohesive, positive work culture may arise for companies with traveling employees. Not being in the same office, let alone the same time zone can lead some employers...
7 Tips for Managing Millennials on your Sales Team
Jul. 25, 2019 | Posted by The Alternative Board Worldwide
We often hear that millennial employees are a breed apart, and require a shift in management style and perspective. The same can be said about a millennial sales team and what’s needed to effectively...
What's the Difference Between Business Development and Sales?
Jul. 18, 2019 | Posted by The Alternative Board Worldwide
At first glance, there doesn’t appear to be much distinction between business development and sales. Aren’t both activities geared towards generating more profit for the organization? Isn’t a sales...
5 Customer Acquisition Strategies that Spur Growth
Jul. 9, 2019 | Posted by The Alternative Board Worldwide
Maintaining a strong base of existing clients is essential for every business, but acquiring new customers is equally important. Without an influx of new and prospective customers, a business may...