Electra is the CEO and business owner of TAB Boston Northwest in Burlington, MA. With over 25+ years’ experience, she is a skilled executive who specializes in leading transformative changes in companies delivering operational excellence, streamlined technology and a diverse, energized and engaged workforce. Her background includes program management, strategic planning and execution, organizational development, change management, software development, IT service management and leading diversity and inclusion initiatives with companies both big and small.
As Managing Director and Strategic Program Manager at BNY Mellon / Eagle Investment Systems, she led a global team charged with ensuring that strategic goals were met, operational processes were effective and technology spends delivered true value and efficiency leading to new products, increased sales and greater profitability.
Electra holds a Bachelor’s of Science in Computer Science from Merrimack College and a Masters level Certificate from Boston College’s Winston Center for Leadership and Ethics – Leadership for Change.
We all think we understand the concept of “customer satisfaction,” but how accurate is our notion of what this means? Customer satisfaction is a ...
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Read moreIn our uncertain times, businesses must rely upon every advantage they can muster to remain viable in the marketplace. A healthy company culture can ...
Read moreThese are uncertain times marked by global instability, ongoing conflicts in the Middle East and Eastern Europe, substantial inflation and the rising ...
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Read moreTAB helps forward-thinking business owners grow their businesses, increase profitability and improve their lives by leveraging local business advisory boards, private business coaching and proprietary strategic services.