Doug Tames is owner of TAB GTA North located in Stouffville, Ontario, Canada. He has over 30 years of business experience with significant focus on guiding organizations through growth, transformation, acquisitions, divestitures and restructuring. Doug is a Chartered Professional Accountant (CPA, CA) and earned his Bachelor of Commerce from the University of Alberta.
In addition, Doug is Managing Director, Ontario for The Pacific Institute®. For over 40 years, The Pacific Institute has been successfully helping individuals unlock their potential and improve their performance, and enabling organizations to transform their culture and improve business results. We are dedicated to creating a significant impact on the well-being and efficacy of individuals, teams, organizations, communities and countries.
Customers want to feel good when they do business with your company. In fact, a positive customer experience (CX) is one of the most critical drivers ...
Read moreWe all think we understand the concept of “customer satisfaction,” but how accurate is our notion of what this means? Customer satisfaction is a ...
Read moreCustomer personalization is one of the most effective engagement strategies today. While the personalization trend has been evolving for years, some ...
Read moreWhen members of your sales team make first contact with potential customers, do they follow up in a timely manner or move on to other prospects? If ...
Read moreMost customers don’t like to be sold to. It is just a fact of modern-day business. The overbearing used-car salesman might be a trope of the past, ...
Read moreConventional sales techniques work much of the time but adhering to what’s “tried and true” may not always be the most effective sales strategy. ...
Read moreA healthy cash flow means that a business is taking in more money than it is spending and is one of the strongest measures of a company’s financial ...
Read moreAs a business owner, very few things are more certain than economic uncertainty and market fluctuations. This volatility is why savvy business owners ...
Read moreIn our uncertain times, businesses must rely upon every advantage they can muster to remain viable in the marketplace. A healthy company culture can ...
Read moreThese are uncertain times marked by global instability, ongoing conflicts in the Middle East and Eastern Europe, substantial inflation and the rising ...
Read moreTAB helps forward-thinking business owners grow their businesses, increase profitability and improve their lives by leveraging local business advisory boards, private business coaching and proprietary strategic services.