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Pulse Survey

Culture

Culture

This is a high-level summary of our key findings from the October 2016 Small Business Pulse Survey. This survey concentrated on Business Culture

The longer they’ve been in business, the more likely they believe that Culture falls on their shoulders (Q2):

Owners in business 11 years or less, 41% say “business owners” … Owners in business 12-20 years, 43% say “business owners” … Owners in business 20+ years, 47% say business owners.

Owners of higher-grossing companies believe that Culture has the greatest impact on Employee Morale (44%) while owners of lower-grossing companies say that Culture most affects Productivity (50%) – Q7.

Owners in business for 20+ yrs (88%) are less likely to content that you Hire People Who Fit Your Culture, compared to owners in business for 11 years or less (97%) – Q8

Owners in business for 11 yrs or less (74%) are more likely to believe that Flexible Hours/Scheduling will make employees MORE PRODUCTIVE than Owners in business for 20+ yrs (65%).

Owners in business for 11 yrs or less (39%) are more likely to believe that Telecommuting will make employees MORE PRODUCTIVE than Owners in business for 20+ yrs (27%).

Owners in business for 11 yrs or less (85%) are more likely to believe that Continuing Education/Training will make employees MORE PRODUCTIVE than Owners in business for 20+ yrs (76%).

Owners in business for 11 yrs or less (46%) are more concerned about Maintaining A Culture While Trying to Keep Sights Set on Profitability while Owners in business for 12-20 years (44%) and owners in business for 20+ yrs (45%) are more concerned with Ensuring That We Practice What We Preach.

Owners who say that they have a Strong Culture (41%) are much more likely to spend the majority of their time on Employee Motivation & Collaboration than those who say that they have an Average or Weak Culture (28%).

Among owners who invest the most in Leadership (60%) are much more concerned with Ensuring That We Practice What We Preach than owners who invest the most in Motivating Employees (48%) or Company Reputation (31%)

Owners who say that they have a Strong Culture (50%) are much more likely to strongly agree that their culture increases their profitability than those who say that they have an Average or Weak Culture (20%).

Owners who say that they have a Strong Culture (69%) are much more likely to get feedback from their employees about a prospective candidate fitting their company culture than those who say that they have an Average or Weak Culture (58%). 

Owners who believe that having employees’ TRUST matters most are more likely to invest the most in Employee Motivation/Collaboration. Owners who believe that employees are best motivated by receiving more TRUST (39%) are more likely to spend the most time and money on Employee Motivation & Collaboration than those who believe employees are motivated by getting more TRANSPARENCY (32%) or CONTROL (29%).

Manufacturing owners believe that Culture has the greatest impact on Productivity (45%) while Professional Services owners believe that it has the greatest impact on Employee Morale (47%).

Owners with 50+ employees (83%) are less likely to believe that it’s more effective to hire people fit their culture than owners with 2-9 employees (93%).

Motivating employees by giving them more TRUST is much more important to Prof Services owners (52%) than Manufacturing owners (33%).

Owners with 50+ employees (57%) are less likely to believe that Flexible Hours/Scheduling makes employees more productive than owners with 2-9 employees (72%).

Owners with 50+ employees (96%) are more likely to believe that Mentoring makes employees more productive than owners with 2-9 employees (89%).

Owners with 50+ employees (41%) are less likely to believe that Business Owners have the most influence on their company’s culture than owners with 2-9 employees (72%).

Manufacturing owners are much more likely to hire prospective employees on a trial basis (52%) than Professional Services owners (30%).

InfographicsTAB_Full-Size-e1478199736247

Further Reading:

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