
Doug Johnston is the owner of The Alternative Board in Delaware. He has had more than 30 years experience in successfully leading businesses in a large corporation, with revenue responsibility in excess of $700 million. Doug’s teams achieved exceptional results by working closely with the business owners of their customers, gaining an understanding of their challenges and opportunities, and then jointly creating a culture that helped them achieve their specific goals, both business and personal.
Doug is also President of Customer1st, providing expertise in sales, marketing, strategic planning and coaching, helping businesses create a vision for winning, and establishing a priority on customer satisfaction.
Doug has an Engineering Degree from Lafayette College and an MBA in Marketing from Fairleigh Dickinson University. Doug places a high priority on giving back to the community and has been very active on the board of directors of a non-profit organization, The ARC of Delaware, that supports people with cognitive disabilities.
Doug is excited about the opportunity to work closely with business owners to help them achieve their own vision of success.
A business sounding board is a trusted, objective outside person or group you use to think out loud, test decisions, and get honest feedback before ...
Read moreSummary: Business blind spots are the problems you cannot see from the owner's seat. They form because the company keeps growing while your view ...
Read morePeer advisory boards help business owners solve strategic challenges by adding three things most teams lack at once. You get outside perspective from ...
Read moreThe core difference is authority. A board of directors has legal power over your company. Its members vote on big decisions. They can hire or fire ...
Read moreAligning your team around a shared company vision means everyone can explain it in plain words, make the same calls, and act without waiting for you. ...
Read moreA succession plan belongs in your company vision because a vision that ends when you step away is only half a vision. Your vision says where the ...
Read moreSummary: Vision-driven hiring means you recruit for the company you plan to run in 12 to 36 months. You hire against where the business is going, so ...
Read moreSummary: Strategic thinking sets direction. Operational thinking runs today's work. Small business owners need both because each one answers a ...
Read moreUsing your vision statement during performance reviews means treating it as the standard you measure people against, so it shapes what you praise, ...
Read moreA 90-day business plan turns your annual strategy into a short list of owned priorities you can finish in one quarter. To build one, review last ...
Read moreTAB helps forward-thinking business owners grow their businesses, increase profitability and improve their lives by leveraging local business advisory boards, private business coaching and proprietary strategic services.