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New Survey Shows Work-Life Balance is Possible, But Not Likely for Entrepreneurs

Origami fortune teller on vacation at the beach concept for work

There’s nothing more exciting than breaking free of cubicle life and starting your own business. Finally, you can be your own boss and make your own rules. You get to decide how your time is spent, who you partner with and how you go about doing business. To be sure, there are a lot of benefits to running your own company.

But there are also quite a few drawbacks to entrepreneurship. For one, there’s no safety net – you’re putting most, if not all, of your eggs in the basket labeled “I’m going to start a business, and it’s going to be a success.” There are stressful decisions to be made on a regular basis regarding hiring, firing, pricing, planning, partnerships and more. The scale of work-life balance tends to tilt toward the work side (if not crash to the floor).

But how many hours per week do entrepreneurs really work? Do they take vacations and/or weekends off? How do they cope with the day-to-day stress of running a business? Are there opportunities to delegate or outsource that are being missed – and do entrepreneurs trust their employees enough to pass the work off to them? What’s the lifestyle cost of being an entrepreneur? Most importantly, is true work-life balance possible for small business owners?

We decided to survey hundreds of entrepreneurs to get answers to these questions, as well as several others. The responses surprised us – pleasantly, in some cases. In others, not so much. Here’s what we found:

How Many Hours Are Small Business Owners REALLY Working?

When talking about work-life balance, the first question should be “how many hours per week do you work?” So we asked, and the general response was, “a lot.” Specifically:

  • 19% work 60+ hours per week

  • 30% work 50-59 hours per week

  • 33% work 40-49 hours per week

  • 14% work 30-39 hours per week

  • 5% work less than 30 hours per week

Although around 1 in 5 business owners work less than the standard 40-hour work week – a major win for those who are able to achieve it – the majority are in the 40+ category. And there are still a significant number of entrepreneurs pulling 60+ hours per week.

Next, we asked the small business owners if they expected any change in the hours they would work in 2014. More than half said they expected no change, but one-third said they anticipated an increase in the hours they work. For 85% of entrepreneurs, there’s no light at the end of the tunnel – they’ll be working just as much, if not more, in 2014. This isn’t good news, especially considering that in 2013 the salaries of small business owners are down 5% from the previous year.

Only 15% said they expected to work fewer hours in 2014 than they did this year. Is working long hours necessarily a bad thing, though? Maybe not. In fact, some small business owners just enjoy working a lot.

How Many Hours Do Entrepreneurs Want to Work Each Week?

It’s difficult to tell if somebody is working too much without first knowing how many hours they prefer to work each week. Surprisingly, 1% of the business owners we surveyed actually want to work more than 60 hours per week, and 43% prefer to clock in a minimum of 40 hours each week. By contrast, 56% want to work 39 hours or less each week. The takeaway: although small business owners don’t mind putting in the hours to grow their companies, most are still spending more time working than they’d prefer.

Although entrepreneurs are putting in a lot of hours, they agree that there are some advantages to owning your own business – like increased flexibility. Sure, some small business owners may be working 55 hours per week, but at least they have more say in exactly when those hours are.

When we asked, “Compared to your former career, does owning your own business give you more or less flexibility with pursuing outside interests?”, 73% reported they do have more flexibility with their hours now than they did when they were working for somebody else. Nearly one in ten small business owners who responded to our survey are lifelong entrepreneurs, with no other job to compare it to. There’s a hefty price tag (read: time investment) that comes along with owning your own business, but the vast majority of entrepreneurs find that it gives them the flexibility many cubicle dwellers only wish they had.

Small Business Owners Are Working Weekends, But Taking Vacations

How many of those extra working hours are spilling over into the weekend? Quite a few. In fact, an astounding 97% of small business owners work weekends, with 40% working “always” or “often”. The survey also found that members of The Alternative Board are less likely to work weekends than non-members, which probably has a lot to do with their focus on strategic planning – more on that later.

Even though almost all small business owners are working weekends, the good news is they’re able to take an extended break every now and then. When we asked about their vacation days (or lack thereof), we were pleasantly surprised by the results:

  • 44% take 16 vacation days or more each year

  • 26% take 11 to 15 vacation days

  • 19% take 6 to 10 vacation days

  • 11% take 1 to 5 vacation days

  • 2% never take any vacation days

The good news here is that almost all small business owners are able to get away from their companies and recharge their batteries. The vacation days may not be in the summer – or other peak sales times – but they do exist, and almost half of entrepreneurs are able to take more than the standard two weeks off each year. Very few are working straight through the year, which can’t be sustainable for very long. On a TAB-specific note, the TAB members we surveyed take considerably more vacation days than non-members do. Again, this can largely be attributed to strategic planning.

Why Entrepreneurs Have Trouble Achieving Work-Life Balance

If the “average” job consists of 40 hours per week with a two-week vacation, small business owners are working far more than average. But are they working too hard? In most cases, yes – 79% believe that they are working too much. Still, that leaves almost one in five business owners in the sweet spot of working without feeling overworked.

The biggest reason small business owners are working more than they should? Because they feel like there are some tasks only they can handle (32%). A significant number also reported that their business requires a temporary increase in working hours (16%), that they need to make more money (13%), or that they’re worried about falling behind (8%).

How Stressed Out Are Small Business Owners?

There are consequences for working long days that bleed into weekends, leaving you feeling overworked. Namely: stress. Only 24% of the business owners surveyed claimed they have never felt any larger issues stem from work-related stress. However, the supermajority aren’t as lucky. The most common symptoms entrepreneurs experience as a result of business-related stress include:

  • Impatience (21%)

  • Insomnia (19%)

  • Forgetfulness (13%)

  • Mood swings (8%)

  • Restlessness (7%)

  • Boredom (5%)

  • Temper outbursts (4%)

Even worse, most small business owners experience multiple symptoms as a result of work-related stress. Fortunately, there’s a solution to the long hours, nonexistent weekends and work-related stress symptoms: handing a lot of this work off to another person. In a word: delegating. If entrepreneurs are able to hand off some of the tasks that they normally do to a competent employee, the ‘treps will have more free time and less to stress out about.

The Entrepreneur’s Delegating Dilemma

To be sure, delegating is a skill that can be learned. But as of right now, how do small business owners feel about their ability to delegate tasks to those who work for them? When asked to rate their personal ability to delegate responsibilities to others, 65% of respondents said they are “good” or “very good”. Only 5% said they were “poor” or “very poor” at delegating tasks.

If small business owners are so comfortable with their delegating skills, why are they working as hard – and as many hours – as they currently are? Before entrepreneurs can delegate tasks they’re accustomed to performing, they must have confidence in their team. Perhaps that’s where the problem is?

When the small business owners were asked why they choose not to delegate the tasks that they technically can, only 3% said that they don’t delegate because they “don’t trust anyone else” to do the job. With lack of trust out of the equation, these were their top reasons for not delegating:

  1. They feel they’re “the most capable option” (30%)

  2. Their employees “do not have the right skills” (20%)

  3. They’re “in a hurry to get it done” (20%)

  4. They “like doing the tasks” (19%)

The first three can be resolved by training and empowering employees, which may take some forethought and – once again – strategic planning. Since the survey shows that 70% of entrepreneurs can benefit from setting themselves (and their staffs) up to spread the work around a little more evenly, allocating a good chunk of time to strategic planning is an investment that will pay dividends for years.

Delegating vs. Outsourcing

Obviously there’s a big difference between delegating and outsourcing tasks – and each has its benefits. With delegating, you’re using existing employee resources. With outsourcing, you’re going outside of your talent pool to bring in people who are more efficient or effective at a particular task – and depending on the job outsourcing may be cheaper, making it a very attractive option for many small business owners.

When asked about outsourcing tasks that aren’t currently delegated to employees, 56% said that they were likely to outsource. This still leaves 44% who are “somewhat unlikely” or “very unlikely” to outsource work to other contractors or companies. But why not?

  • 19% say they can’t afford to outsource

  • 19% say they’d rather have employees do the work

  • 18% are afraid an outsider won’t do the work correctly

  • 13% are concerned that the quality of work would be sacrificed

  • 12% prefer not to lose control of the work

  • 12% are worried about confidentiality or think outsourcing is generally too risky for their companies

  • 6% just don’t know much about their outsourcing options

So for some, it’s a money issue. But to a large degree, the biggest barrier to outsourcing tasks to other companies is lack of trust. As a result, small business owners are more likely to keep their work to themselves.

The High Cost Business Owners Are Paying for Keeping the Work to Themselves

Business owners are constantly faced with alternative ways to spend their time. Any one thing they choose to do comes at the expense of literally everything else they could be doing at that moment. With this in mind, we asked, “If you could work fewer hours, how would you spend your time?” The top four responses were:

  1. To spend more time with family and friends (31%)

  2. To travel for fun (23%)

  3. To improve personal health (14%)

  4. To pursue strategic growth opportunities for their business (10%)

Only 8% reported that there was no need to change the number of hours they were working, which indicates that a whole lot of entrepreneurs should probably reevaluate their stances on delegating and outsourcing.

Free time outside of work is one thing – but what about company time? If entrepreneurs could free up more time to work on their businesses (instead of in their businesses), how would they allocate their extra working hours? Here’s what they had to say:

  • 26% would spend the time on sales revenue growth

  • 13% would spend the time on increasing marketing effectiveness

  • 13% would spend the time on developing new products or services

  • 10% would spend the time on developing strategic partnerships

  • 9% would spend the time recruiting talented employees

All of these options are important and deserve the focus and attention of the small business owner, and illustrate that there’s a significant price tag associated with holding onto tasks and not outsourcing or delegating. This clearly underscores the fact that by spending time on specific tasks that could be delegated, business owners are missing out on the more important, high-level things that really can’t be delegated or outsourced.

What’s the cost of spending five hours working on a project that somebody else could handle? Those hours go missing from the sales, product development or marketing departments, which very likely all have higher revenue potential than the five-hour task that could be delegated. In short, business owners are missing out on increased sales and revenue because they’re not outsourcing or delegating as much as they could (and probably should). A lack of planning leads to a lack of prioritization.

Work-Life Balance for Entrepreneurs is Possible, but Only With Strategic Planning

Though the survey showed there were some definite majority trends – the desire to spend more time with friends and family, a tendency to work weekends and a level of stress in the workplace – we were surprised at how truly eclectic and diverse our entrepreneurs revealed themselves to be. We were also able to pinpoint some of the common benefits of working with The Alternative Board, including fewer working weekends, more vacation time and increased success with strategic outsourcing.

Small business owners will always be faced with the challenge of achieving a healthy work-life balance. At its core, entrepreneurship comes with a list of inherent risks and responsibilities – if it was easy, everyone would do it. But it’s difficult for a leader to be effective in a business (or any) setting if they’re stressed out, working nonstop and hoarding tasks that could be passed off to somebody else. There has to be some sort of work-life balance.

Finding this balance – or at least consciously pursuing it – should be a top priority for all small business owners. This is where strategic planning comes into play, because without a game plan in place to move forward entrepreneurs are forced to fly by the seats of their pants, putting out fires by completing tasks that nobody else is trained or trusted to do.

If you’d like to learn more about strategic planning and what it can do for your business, check out these blog posts on the subject:

91% of Business Owners Could See Higher Revenue Using a Strategic Plan

What is a Strategic Plan and Why Does Your Business Need One?

How to Create a Strategic Plan for Your Business

Still want more? Contact TAB today, and we’ll help you develop and execute a strategic plan that will help grow your business and put more life back into your work-life balance.

Some of the results of TAB’s work-life balance survey of small business owners can be seen in the infographic below. If you’re a reporter and would like to see the full survey results, please contact jason(at)contentfac(dot)com.

work life balance for entrepreneurs infographic


What Is a Strategic Plan and Why Does Your Business Need One?

Britain Alice In Wonderland Postage Stamp

“If you don’t know where you’re going, any road will take you there.”

– Lewis Carroll, as paraphrased by George Harrison

The Cheshire Cat and our favorite Beatle didn’t necessarily have business owners in mind when they suggested that an ambiguous destination is right around the corner if you just start walking, but they might as well have. In fact, if that cat were to host a business leadership seminar, he’d say much the same: that while all roads lead somewhere, sometimes somewhere is just another kind of nowhere. His thesis statement?

That in business, clear goals matter.

Without them, every choice is just another mysterious door in a rabbit’s warren of possibilities. Without them, the company ship wanders and drifts. Sure, maybe the currents will lead you to safe harbor. But you’re just as likely to end up crashed on a reef in the Maldives.

At TAB, we believe that every business owner has the right to expect that their business can deliver for them what they want out of life. A written strategic plan, when done well, is both the forward path and the map itself. It’s the basis for any business owner to achieve his or her vision. Strategic planning – by helping you refocus on your foundational purpose, your goals and your opportunities – reintroduces you to “the big picture.”

You remember the big picture, don’t you? It’s why you started your business in the first place.

What Is the Importance of Strategic Planning?

A strategic plan is a written document that points the way forward for your business. It both lays out your company’s goals and explains why they’re important. The strategic planning process also helps you uncover ways to improve performance. It can, for instance, spark insights about how to restructure your organization so that it can reach its full potential. Developing new products, expanding operations, reaching into new market segments, solving organizational problems – as you grow your business, a well-designed strategic plan will dictate how you respond to opportunities and challenges of every color, shape and size.

Strategic Planning is Itself a Business Growth Strategy

Strategic method: SWOT analysisOf course, before you can respond, you have to be able to identify those opportunities. For business owners, the strategic planning process lights the way, and it’s easy to see why. A clear set of goals, when combined with an honest appraisal of an organization’s strengths and weaknesses, shows you what’s important, what’s relevant and what’s actionable in your environment.

Every business owner needs to be able to make these kinds of distinctions, because the business landscape is constantly changing, and faster than ever before. New government regulations, changing workforce demographics, advancing technology and economic uncertainty affect every business differently.

A strategic plan allows you to put these business challenges into perspective. It gives you the foresight you need to tackle them in a coordinated way. You’ll have a better view of the ways your business is affected by any particular problem, which in turn makes it easier to take control of your own future.

So what are the sorts of business challenges that strategic planning will help you to rise above? You name the situation – your plan will help. Some examples of obstacles or opportunities that strategic planning can help you more easily respond to include:

  • Responding to the launch of a new product from a competitor.
  • A technological upgrade on your production floor.
  • Handling the requests of a new customer base.
  • Upgrading the technical capabilities of your workforce.

But your strategic plan is more than just a lens to look through. It does more than just focus your attention. It’s also essential for communicating your vision to investors, managers and employees, and it illustrates the process by which that vision will be made real. Through the strategic planning process, you’ll create a written document that clearly details the future plans and goals of your company. Your business allies won’t have questions about how they fit in, and they won’t be confused about how they can help you achieve your vision. The strategic planning process ensures that everyone is on the same page.

Remember, a plan of action that resides only in your head may work for a little while, but owning your own business involves collaborating with others. You’ll have to do it if you want to bring your business growth strategy to fruition, and as you grow you’ll do it more and more.

What Can Strategic Planning Do For Me? The Small Business Pulse Survey

Strategy Definition Button Showing Planning Organization And LeaThe results of TAB’s newly released Small Business Pulse Survey show the positive effect that the strategic planning process can have on your business. This quarter’s survey was focused specifically on the importance of strategic planning, which allowed business owners to give real feedback about the usefulness of such plans. What did the survey find? Owners were broadly enthusiastic about the benefit and importance of strategic planning. 

Business owners who say they’ve got a high-quality strategic plan are much more likely to forecast sharp increases in profits and sales revenue over the next year than are owners who lack a strategic plan. More than three-quarters of the owners surveyed believe that a written strategic plan causes their business to perform at a higher level. And most business owners cite “sales revenue” as the business area most likely to benefit from the implementation of strategic planning.

At the same time, only 9% of small business owners have a strategic plan that they’d describe as “excellent.” Only 16% of business owners review and update their strategic plan at least once a month. A full 22% have no written plan at all.

If you want to grow your business, an updated strategic plan is the place to start. Putting real effort into your strategic planning process today, and keeping your plan up to date and relevant, gives you a continued competitive edge.

What Are the Features of Effective Strategic Planning?

The initial strategic planning process is too often thought of as a one-time effort – many business owners are content to put their plan on the shelf once they’ve written it. Once a year, maybe, they’ll do an annual review. That may feel like a kind of engagement, but if you want your strategic plan to do what it’s designed to do – what it’s truly capable of doing for you– it’s just not enough.

Allen E. Fishman, founder of TAB, places special emphasis on what he calls “Turning the Wheel.” In order to grow your business, Fishman believes, you’ve got to review your strategic plan as often as possible, checking benchmarks and timelines and revising strategy when new opportunities or obstacles make themselves known. A plan with ongoing relevance is vital to an effective business growth strategy.

In other words: you’ve got to actually use it, and it’s got to be adaptable.

A business plan and project on a desk topA good strategic plan will do something else, too. It will reconcile your corporate vision with your personal vision. What do you want from your life in the future? How will those personal goals affect the future of your business? Are you hoping to sell your business in order to retire, or would you be happier to bring a relative in to run things? Maybe the everyday ins and outs of owning your own business are a labor of love and you plan on calling the shots as long as good health allows. When you have a clear understanding of your personal goals and expectations, the strategic planning process can give you a plan that meshes with those goals, a plan that makes realizing your vision a lot easier.

Finally, a truly excellent strategic plan is built around an identifiable, overriding factor that gives your organization something specific to work towards at all times. This is called your Driving Critical Success Factor (DCSF), and it will act as a guidepost for all of your decisions while helping to keep your team focused. Say, for example, that you’re based in New England but you’re eager to break into a West Coast market. This would be your company’s DCSF, and communicating this goal clearly with management, employees and investors will help you take advantage of any opportunities that might come up in Seattle or Los Angeles. Your DCSF also gives you a clear way to measure progress.

Since strategic planning is so crucial as you prepare to grow your business, in our next post we’re going to walk you through the process. We’ll focus on concrete methods that will result in a clear and concise written guide to your goals, methods and benchmarks for success. This will give you the strategic plan you need to meet the business challenges that await your organization on the road ahead. It will keep you from getting overwhelmed with today’s tasks at the expense of tomorrow’s opportunities. It’ll be your sextant when the clouds roll in – and in a pinch it’ll even serve as an effective deterrent against riddling cats.

How do you keep your organization focused and goal-driven? What features do you see as key to an effective strategic plan? How important do you think strategic planning is to the success of a privately owned business? Let us know what you think in the comments section!